GH
Garreth H
1 reviews | Active since Sept 2020
02 Mar 2023, 15:36
Useless
How difficult can it be to to coordinate a line transfer from 1 ISP to another
Outgoing ISP released my line midnight on the 28th
New ISP can't do anything untill frogfoot has done their "Activation"
13:00 on 1 March Frogfoot says "please be aware we have hundreds of customers, your activation is in the queue. it can take up to 24 hours to activate"
15:30 on 2 March New ISP "We can't do anything we waiting on Frogfoot"
Frogfoots response "I have just sent a request to the activation team via our service delivery team regarding your request for urgent activation."
I hate being **** to and it seems all Frogfoot know how to do Is take money and lie
Helpful (0)
Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
02 Mar 2023, 15:39Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply02 Mar 2023, 15:39
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
