Unreliable, Bad service 😠😠😠

Service just went down since yesterday and no communication from frogfoot as why the service is down. I logged yesterday and was told to log a call with my service provider ( Vodacom). Vodacom said the problem is with frogfoot. I logged a call again with frogfoot. Why must I always have to complain first before I get help. Greetings,

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[FF #*** Would I recommend frogfoot \ Vodacom to family and friends NEVER 🚮🚮