RA
Rivac A
1 reviews | Active since Mar 2019
29 Sept 2021, 08:27
Unreliable and disgusting customer service
Had a 7am appointment for frog foot to install internet for which they never pitched. I canceled business appointments for this and they don't even have the decency to let us know they not coming. Also we have been waiting 6 weeks for this internet connection.
Helpful (0)
Replies (3)0
Replies (3)
Frogfoot Fibre's replyOfficial
29 Sept 2021, 08:50Good day Rivac,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply29 Sept 2021, 08:50
Official
Good day Rivac,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
RA
Rivac A's updateReviewer Update
29 Sept 2021, 08:51You people are useless
RA
Rivac A's update29 Sept 2021, 08:51
Reviewer Update
You people are useless
RA
Rivac A's updateReviewer Update
30 Sept 2021, 12:49My internet has still not been connected. Never have I ever dealt with a company so useless and ***********. Frog foot fibre should not be allowed to operate as a business. Absolutely no customer service. Shocking really!
RA
Rivac A's update30 Sept 2021, 12:49
Reviewer Update
My internet has still not been connected. Never have I ever dealt with a company so useless and ***********. Frog foot fibre should not be allowed to operate as a business. Absolutely no customer service. Shocking really!