Unbelievably bad service

I've had ongoing Fibre issues for close on a month. First drop for 6 days straight - no connectivity at all and having to spend R800 on mobile data to get by. The last three weeks have been an absolute nightmare and my issue is still not resolved with multiple, intermittent drops and at times dismal speeds. If requested to be CC'd on email expect a wall of automated email responses claiming they apologize for inconveniences caused, escalation to department x or vendor y and basically get sent in a spin of people not taking accountability. I must have received an email from over 20 people from Frogfoot and am nowhere closer to getting the issue resolved. All their Support Team wants to do is close open tickets claiming the issue is resolved. Avoid at all costs. Frogfoot dont even bother responding to this review with your automated nonsense it means nothing.