GS
Gehrard S
1 reviews | Active since May 2020
16 Jul 2023, 13:18
Unacceptable service
No internet for more than 24 hours. Scant updates on Facebook make zero sense. Still no ETA on resolution. This is exploitation as we are forced to use this service provider. Unacceptable. Will we get a rebate for the day??
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Replies (1)
Frogfoot Fibre's replyOfficial
16 Jul 2023, 14:07Good Afternoon, Gehrard.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply16 Jul 2023, 14:07
Official
Good Afternoon, Gehrard.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot