DT
Debbie T
1 reviews | Active since Jan 2018
09 Nov 2024, 19:42
Typically bad service frome Frogfoot, NO connection ALL day...AGAIN
Once again we are offline. We have been off the whole day since 8am this morning. I personally believe Frogfoot deserves ZERO stars. You can't rate them cos there's nothing to rate. NO SERVICE whatsoever. Sadly Homeconnect is affiliated with them and this gives Homeconnect a bad name as well
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Replies (3)DT
Debbie T's updateReviewer Update
09 Nov 2024, 19:44Not even anyfeedback
DT
Debbie T's update09 Nov 2024, 19:44
Reviewer Update
Not even anyfeedback
Frogfoot Fibre's replyOfficial
10 Nov 2024, 08:28Hi, Debbie.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply10 Nov 2024, 08:28
Official
Hi, Debbie.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
DT
Debbie T's updateReviewer Update
11 Nov 2024, 20:11This is a joke, we're off again!
One day off one day on and then the day we on it goes off at night!!!
We're not the only ones in our complex.
As I said...Homeconnect needs to seriously review using frogfoot. They're really, really BAD. Endless issues
One day off one day on and then the day we on it goes off at night!!!
We're not the only ones in our complex.
As I said...Homeconnect needs to seriously review using frogfoot. They're really, really BAD. Endless issues
DT
Debbie T's update11 Nov 2024, 20:11
Reviewer Update
This is a joke, we're off again!
One day off one day on and then the day we on it goes off at night!!!
We're not the only ones in our complex.
As I said...Homeconnect needs to seriously review using frogfoot. They're really, really BAD. Endless issues
One day off one day on and then the day we on it goes off at night!!!
We're not the only ones in our complex.
As I said...Homeconnect needs to seriously review using frogfoot. They're really, really BAD. Endless issues