Ss
Sharon shari.mathew
1 reviews | Active since Aug 2025
20 Aug 2025, 10:20
Took very long to get to a solution and eventually one of their customer service representatives took the time to listen to their customers concerns and managed to make a plan to solve the problem
Took very long to get to a solution and eventually one of their customer service representatives took the time to listen to their customers concerns and managed to make a plan to solve the problem. Took 2 weeks to get connectivity and lots of back and forths between Frogfoot and Vox, very frustrating.
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Replies (1)
Frogfoot Fibre's replyOfficial
20 Aug 2025, 10:22Hi Sharon,
Thank you for your feedback, we are glad your issue has been resolved and apologize for the experience leading up to it.
Your feedback has been noted and we will aim to improve.
Thank you for your feedback, we are glad your issue has been resolved and apologize for the experience leading up to it.
Your feedback has been noted and we will aim to improve.
Frogfoot Fibre's reply20 Aug 2025, 10:22
Official
Hi Sharon,
Thank you for your feedback, we are glad your issue has been resolved and apologize for the experience leading up to it.
Your feedback has been noted and we will aim to improve.
Thank you for your feedback, we are glad your issue has been resolved and apologize for the experience leading up to it.
Your feedback has been noted and we will aim to improve.