ID
IMRAN D
1 reviews | Active since Oct 2012
08 Dec 2024, 13:28
too long for activation
too long to activate trying to get connected and keep getting run around. i already have a line from before so it shouldnt be that hard? webafiica blaming previous isp for not releasing line but i showed proof line was released. Come on WA? My 1st experience with you guys is not very flattering to say the least. The order is for a 1000/500 line too so not exactly cheap. My modem was delivered over a week ago . Go figure. Is it frogfoot or WA that is dropping the ball?
Helpful (0)
Replies (3)0
Replies (3)
Frogfoot Fibre's replyOfficial
08 Dec 2024, 14:08Hi, Imran.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply08 Dec 2024, 14:08
Official
Hi, Imran.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
ID
IMRAN D's updateReviewer Update
10 Dec 2024, 09:40Credit whete it's due . Frogfoot came through and i have internet today. There was apparently a line fault hindering activation which the techie sorted this morning at my apartment. Well done FF.
ID
IMRAN D's update10 Dec 2024, 09:40
Reviewer Update
Credit whete it's due . Frogfoot came through and i have internet today. There was apparently a line fault hindering activation which the techie sorted this morning at my apartment. Well done FF.
Frogfoot Fibre's replyOfficial
10 Dec 2024, 12:24Hi IMRAN
Thank you for letting us know that you have been sorted.
Please do contact us on *** for any further assistance.
Thank you for letting us know that you have been sorted.
Please do contact us on *** for any further assistance.
Frogfoot Fibre's reply10 Dec 2024, 12:24
Official
Hi IMRAN
Thank you for letting us know that you have been sorted.
Please do contact us on *** for any further assistance.
Thank you for letting us know that you have been sorted.
Please do contact us on *** for any further assistance.