MS
Mohamed S
1 reviews | Active since Dec 2020
14 Jan 2025, 19:36
Too busy to call a customer.
Cant even make a call and tell me when they are going to install. They claim a turn around of 7 days, Im now waiting 12 days. Maybe because they have already billed me for the month, so they already have their money. I have spoken to Afrihost and Niren from Arizona Civils... Still Nothing.
Helpful (0)
Replies (2)0
Replies (2)
Frogfoot Fibre's replyOfficial
14 Jan 2025, 20:09Good day, Mohamed Suleman.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
Frogfoot Fibre's reply14 Jan 2025, 20:09
Official
Good day, Mohamed Suleman.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
MS
Mohamed S's updateReviewer Update
14 Jan 2025, 20:20Thank you. I appreciate the feedback.
MS
Mohamed S's update14 Jan 2025, 20:20
Reviewer Update
Thank you. I appreciate the feedback.