IJ
Izak J
1 reviews | Active since Mar 2011
13 Jan 2026, 16:57
They just grab incompetence like it is a trophy
Guess what? My line is not even 6 days old and guess what?! It's down again! It took two weeks of battling to get the line relocated to my new address. 6 Days later and the line is dead yet again. No one else line in town, just mine. Frogfoot cannot even find their way out of a paper bag with a map and then they play service provider. Absolute absolute pathetic service
Helpful (0)
Replies (3)0
Replies (3)
Frogfoot Fibre's replyOfficial
13 Jan 2026, 17:23Hi, Izak.
We truly apologise for the inconvenience caused.
Your query has been escalated to the relevant department and we are treating it as a matter of urgency.
We will keep you updated as we receive feedback.
Thank you for your patience and understanding.
We truly apologise for the inconvenience caused.
Your query has been escalated to the relevant department and we are treating it as a matter of urgency.
We will keep you updated as we receive feedback.
Thank you for your patience and understanding.
Frogfoot Fibre's reply13 Jan 2026, 17:23
Official
Hi, Izak.
We truly apologise for the inconvenience caused.
Your query has been escalated to the relevant department and we are treating it as a matter of urgency.
We will keep you updated as we receive feedback.
Thank you for your patience and understanding.
We truly apologise for the inconvenience caused.
Your query has been escalated to the relevant department and we are treating it as a matter of urgency.
We will keep you updated as we receive feedback.
Thank you for your patience and understanding.
IJ
Izak J's updateReviewer Update
13 Jan 2026, 17:33Your fault does not even have the correct address on it! But dont worry, I have reported you to ICASA
IJ
Izak J's update13 Jan 2026, 17:33
Reviewer Update
Your fault does not even have the correct address on it! But dont worry, I have reported you to ICASA
IJ
Izak J's updateReviewer Update
13 Jan 2026, 18:00And I have logged a complaint against you at the ISPA as well
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Izak J's update13 Jan 2026, 18:00
Reviewer Update
And I have logged a complaint against you at the ISPA as well