The worst service with an agent named Temil who is very Rude

First of all i am furious at the nerve of your agents having an audacity to hang up on mw while I was still raising my concerns meaning we don't matter you guys don't care!!!!!

I took out a contract with you in March 2025 today I received a bill that the amount due is R435 from R415, I called this number *** spoke to Sisanda asked her when is did i start the contract why has it increased before a year, She transferred me to Temil.

and I raised my query she said that the increase takes 1 year that is from December to April.

I said then if that's the case it means mine will have to increase in April since I've has this for months, does it make sense that you have increased the contract before i have used it up for a year

The agent is telling me about my service provider i do not know what she was talking about

The agent hung up on me while i was still talking

I am furious so you guys don't take take us serious Tamil transferred me to go rate a service that i did not receive I was still speaking mind you that was VERY RUDE IS THAT HOW YOU TRAIN YOUR AGENTS TO JUST HANG UP **** THE CUSTOMERS CONCERNS TELL THEM WHATEVER THAT DOESN'T MAKE SENSE TO THEM AND THEN TRANSFER THEM TO RATE THE SERVICE.

I except to have this resolved, I expect to be contacted and be told i will pay the increase in April since I've only has this contract for months only.