The worst customer neglect I have ever experienced.

The worst customer care I have ever encountered. I have logged a complain three days ago about not having any internet. I have not received any feedback from my complaint. When I called, I keep ons getting irrelevant feedback on emails which leads to nothing. I have been without internet for three days, internet that Frogfoot is making me pay for, but not providing - In my book, I call that theft. I have never experienced this level of customer neglect!