TD
Tumi D

1 reviews | Active since Jan 2025

14 Jan 2025, 14:34

Terrible service!

It's been a month since ordering our line, we're still waiting for installation because Frogfoot won't or can't cancel the previous homeowner's line - even though previous homeowner cancelled the line six weeks ago already.

Strangely enough Frogfoot is the only ISP in my neighbourhood, so for now, we no choice but to wait for installation, and spend hundreds on data every week while we do so. I'm sure the Competition Commission will find this interesting.

Stay away from these guys if you can help it.

0
Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply14 Jan 2025, 15:02
Official
Good day, Tumi.
Thank you for your inquiry. 
Kindly note that we have escalated your inquiry. 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
Please take note that we will not reply on Hellopeter. 
Kind Regards, 
Frogfoot.