JD
John D

1 reviews | Active since Sept 2022

03 Mar 2023, 18:47

Terrible service.

Unbelievably bad service. I pay for a 80mb line but I can’t even get 2mb. Has been ongoing for weeks now.

After spending 59 minutes on the phone, they say someone will come out in 2-5 days. Here I am, 7 days later and still nothing.

This service is so terrible that I miss my Hellcom adsl line from 10 years ago.

0
Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply03 Mar 2023, 19:10
Official
Good day, 
 Thank you for your inquiry.
 Kindly note that we have escalated your inquiry.
 We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
 Please take note that we will not reply on Hellopeter.
 Kind Regards, 
 Frogfoot