Terrible contract work for installation

This has to be the worst experience ever. I received a call from Arizona civils on Thursday the 22 of April 2026. I was told that they had a cancellation and they would coming over to complete the installation however waiting on them from 11 am in the morning they did not pitch and further attempted to call them no answer. It's like they went on strike. This morning I tried calling the number for the Arizona civils and guess what no 1 is in the office. For a fibre company to contract work to such hopeless company that does not have the decency to contact you and explain the situation it's terrible customer service. It's not about not having a connection. It's about time . I'm sure that you would know that people work and with scheduling we will need to make time and be available if it had been that I would do that and not be available for them then I will be charged a call out fee. So I would like to know who is going to compensate me for my time lose waiting for Arizona civils to come and the days lose on pay. Which is 344 per hour ×8.5 hours please do the math and let me know who is because I ain't taking this lose lightly and I will be processing further. The fact that office phones don't even work and yet that they are contracted to you as a business is a reflection of how you conduct business. Please let me know who is going to compensate me for the lose weather. It be frogfoot or Arizona civils. My contact number is 074 314 nine nine 8 6