PD
Paul D
1 reviews | Active since Mar 2020
14 Apr 2022, 16:49
Terrible.
Absolutely **********. Cancel your box with no warning , and then take 3-4 days to figure out that a reactivation order is what’s needed, then this takes 24-48 hours. 4 days no internet and counting. Countless outages; no way to contact them so my ISP has the privilege of telling me that the problem has been escalated.
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Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
17 Apr 2022, 19:54Good day, Paul Dando
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply17 Apr 2022, 19:54
Official
Good day, Paul Dando
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
