Telkom/frogfoot fibre

I have had telkom fibre via frogfoot for aprox. 8 months now and the number of faults i have logged are countless. I switched over from LTE thinking that it would be better as all my electronics runs through wifi including my streaming. I am at a point that every week i have to have a call centre agent call me to resolve issues it is not pleasant at all my wife is also studying and cannot hand in assignments if internet is off. As i am writing this review my internet is currently off a incident was logged to frogfoot about a week ago i am still waiting for that call. To sum all this up either telkom/frogfoot send out a tech free of charge to see what the f*** is going on or telkom contacts me and gives me an alternative as to what my next step is either way this issue better be resloved and stay resolved.