Stay Clear AWAY from Frogfoot

For the past 4 weeks, our Fibre randomly drops during load shedding. This never happened before. But over the past 4 weeks, it is more down than up.

I have opened various tickets and dealt with various representatives of Frogfoot but nothing is improving.

They even close the ticket when there is no clear resolution. It is a solid blame game with them. Nothing is their fault.

We are sadly on a contract with Frogfoot in our complex. No other Fiber providers may enter our complex. Yet, they cant provide us with a service. So we stuck with this bad service and no one cares. I cant even get this escalated to upper management.