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Sherise N
1 reviews | Active since Feb 2024
27 Feb 2024, 16:12
Speedy service from Frogfoot technician
This morning contractors were in my building installing fibre for another unit and they damaged my fibre cable. My wifi wasn't connecting to the internet for hours after the contractors had left. I called Leon who works for Frogfoot and he came within the day to sort out the issue. He sorted out the issue within 30 minutes. I am very happy with their service thus far and I believe all the credit should go to Leon, as he has attended to another one of my wifi issues previously with the same dedication.
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Replies (1)Frogfoot Fibre's replyOfficial
27 Feb 2024, 16:48Hi, Sherise.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply27 Feb 2024, 16:48
Official
Hi, Sherise.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
