MvdW
Marc van der Walt
1 reviews | Active since Sept 2009
21 Oct 2021, 17:24
Sign up with them at your peril
ZERO stars rating would be more appropriate. Fibre cable installed to our home a week ago. Cable DEAD. Frogfoot notified to fix said fault. Frogfoot have not assigned a technician to the fault yet.
And when I sent them an email directly I'm told that I have to lay the complaint with my ISP. ***!
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Frogfoot Fibre's replyOfficial
21 Oct 2021, 20:49Good day Marc,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply21 Oct 2021, 20:49
Official
Good day Marc,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot