Shocking Service by Frogfoot and Vodacom

My Fibre was down from 06/02 - 22/02 (17 Days….) and after being restored for a brief moment it’s gone down again. Between Vodacom who is the service provider and Frogfoot I have never ever in my entire life seen such apathy and general disregard for customer care. When you do happen to get through to a call centre the noise in the background makes it overwhelmingly difficult to hear or discuss any problem and expect a meaningful response to the problem. If any executives of these two companies take the time to call or try to see how their support staff operate they will be blown away. This is beyond frustrating and without doubt the absolute WORST service any company within SA delivers……. I would strongly recommend that anybody reading this strongly AVOIDS doing business with this company. If you do happen to support them, e sure that you have Hypertension medicines available because you will pop an artery or two at the incompetence of their staff…….