LH
Leila H
1 reviews | Active since Jan 2023
07 Jan 2023, 16:11
#shamefulfrogfoot #****MWEB
I have been waiting for three weeks for MWEB and Frogfoot to activate my fibre line. They pretend to escalate the situation but never do.
They said it would be resolved in ten days. Today they say six weeks False advertising and shocking service. Stay away from MWEB and Frogfoot.
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Replies (2)
Frogfoot Fibre's replyOfficial
07 Jan 2023, 16:12Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply07 Jan 2023, 16:12
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
LH
Leila H's updateReviewer Update
07 Jan 2023, 17:59Don't worry to reply to me rather just activate my account, as promised
LH
Leila H's update07 Jan 2023, 17:59
Reviewer Update
Don't worry to reply to me rather just activate my account, as promised