nn
naude.louise naude.louise

1 reviews | Active since Dec 2016

03 Dec 2020, 11:04

Shabby workmanship

I would like to share my utter disgust in the manner in which you are handling a new corporate client. I should have known from the start when I had issues with the installation it was going to be a problem.

A month to come install which was because I threw my toys out the cot. I do not understand why Vodacom even uses you.

The shoddy workmanship which yes I have only noticed now when we had a incident where someone drove through the wall. Who installs the cables in the middle of a pre cast walls and then been told I must install myself by your technician. I am pretty sure I could of did a better job myself.

And now you argue to come fix it. Firstly I never argued about paying a call out to fix but no, you decide you will come quote to fix after 3 days of me calling Vodacom after I asked nicely to be speeded up but I am willing to wait the 24hours to 48 hours if I must.

I am willing to pay for the repair but I would like the shoddy work repaired at your cost. The internet would not have been down if the work was done properly in the first place. Then you say that I should have inspected it the first time and it is a month later. No it is not. It is two weeks and Its fine for you to make me wait more than a month for installation because someone is not doing their job by following up and checking why there is two buildings on the property. Its a business for goodness sakes.

I would like feedback within 24hours please of I will send cancellation to Vodacom and you can come remove your router ect.

0
Replies (0)