MM
Marco M
1 reviews | Active since Oct 2017
05 Jan 2024, 11:47
********** Service
Not happy! Been without internet a week now and this is used for my work!!!
Webafrica confirmed that the issue is with frogfoot and it is not being resolved and I am getting fed up now. I've had this line for years now and all of a sudden it doesn't work and if I contact Frogfoot they just say everything looks fine on their side and then closes the ticket. No one comes to investigate or solve the issue, this while I'm losing thousands as I can't do my work.
The service you offer is not acceptable at all.
Helpful (0)
Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
05 Jan 2024, 11:56Hi, Marco,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply05 Jan 2024, 11:56
Official
Hi, Marco,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
