Ridiculous

Good day, I would like someone from Frogfoot to please contact me? I have been waiting since 28 August for my fibre relocation to be activated after actually submitted the request on 21 August. I am highly annoyed with the delay and the feedback I have been receiving. I have sent my proof of address and pictures of the fibre box 3 times already and still nothing. I now have to sit another weekend without fibre and I work from home which has been seriously annoying for me and costing me ridiculous money having to buy data the whole time.