Really ****ed

This is my second review in two weeks and still nothing, which means they don't give a damn. I called on the 15th of October to have Fibre installed at my property, this morning I get a called from an agent of theirs to let me know that we do not have a boundary box at my property and they need to get permission at the municipality, but that can only be done next year since they are closing. How crazy is that, so they waited since October and only now at the end of the season want to attend to this. What the hell were they doing the whole two months. I'm so ****ed beyond measure, these people are really pathetic I'm telling you.