GP
Giovanni P
1 reviews | Active since Jul 2015
19 May 2024, 06:26
QUICK TURNAROUND FIX BY FROGFOOT
Vandalism took place outside my residence as someone ripped the line cable from outside my wall to the Fibre box. I contacted my service provider as well as Frogfoot, informed them of the vandalism and I was treated professionally by their receptionist. She as well as another lady on Twitter stayed in contact with me and within a few hours two technicians came out and fixed the vandalism issue and my line was restored. AWESOME WORK FROGFOOT, KEEP UP THE GREAT SERVICE!
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Replies (1)Frogfoot Fibre's replyOfficial
19 May 2024, 08:03 Hi, Giovanni Porzia, Thank you for your inquiry. Kindly note that we have escalated your inquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on Hellopeter. Kind Regards, Frogfoot
Frogfoot Fibre's reply19 May 2024, 08:03
Official
Hi, Giovanni Porzia, Thank you for your inquiry. Kindly note that we have escalated your inquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on Hellopeter. Kind Regards, Frogfoot
