DC
David C
1 reviews | Active since Aug 2011
12 Sept 2025, 17:18
Poor Sevice
We have been waiting for them to release the line for over a week now Yesterday they told us 24 hours Today 1 hour Needless to say still nothing Not my fault the previous tenant didn't cancel his line Bill him for all I care but open the service for me
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Replies (2)0
Replies (2)
Frogfoot Fibre's replyOfficial
12 Sept 2025, 17:23Hi, David .
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply12 Sept 2025, 17:23
Official
Hi, David .
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
DC
David C's updateReviewer Update
15 Sept 2025, 11:15We were informed that they will come and connect the line in the morning Needless to say the morning is almost over and still nothing
DC
David C's update15 Sept 2025, 11:15
Reviewer Update
We were informed that they will come and connect the line in the morning Needless to say the morning is almost over and still nothing