GP
Ginny P
1 reviews | Active since Jan 2024
18 Jan 2024, 14:01
Poor service
We have now been without Wi-Fi for 2 days and as someone running their business from home find this totally unacceptable. We have had our isp visit the home who confirmed that the problem was with frog foot but still nothing has been done. What is the point of paying for service that you don’t receive A ticket has been issued for the problem but still no service and no update
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Replies (1)
Frogfoot Fibre's replyOfficial
18 Jan 2024, 14:04 Hi, Ginny.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply18 Jan 2024, 14:04
Official
Hi, Ginny.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot