Poor service delivery is a 10/10

Worst service I have ever received from any service provider in my entire life! Unhelpful, can't even type in a reference number and no feedback is ever given. I am still waiting waiting my line to be fixed and guess what! I received an email stating that my service provider (WebAfrica) must contact me first, even though my service provider had already logged a fault on the 22 Nov 08h00. FrogFoot needs to do some more hopping, and there is no efficient service delivery whatsoever. Honestly, I have no words for the poor service I've received, just the same old "apologies for the delay"