PW
Petrus W
1 reviews | Active since Nov 2018
13 Dec 2025, 15:27
Poor service delivery!
My Fibre to my home is down for 12 hours now. I work from home so I am stranded with network connectivety.
When I contact Frogfoot I just get a response of they working on it and they are unable to soecify when it will repaired.
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Replies (2)
Frogfoot Fibre's replyOfficial
13 Dec 2025, 15:30Hi, Petrus.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply13 Dec 2025, 15:30
Official
Hi, Petrus.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
PW
Petrus W's updateReviewer Update
13 Dec 2025, 16:13Netwotk connectivity has been restored. Thank you!
PW
Petrus W's update13 Dec 2025, 16:13
Reviewer Update
Netwotk connectivity has been restored. Thank you!