JM
JJ M

1 reviews | Active since Oct 2019

11 Dec 2021, 09:02

Poor Service.

They continue to deliver worse service. My Fibre network went off last Wednesday. After escalation process, i got a call from one of their agent saying they can only get a technician to come look at it the following Wednesday. That's one of the worst service i have ever received and i wouldn't recommend anyone to take up Fibre with Frogfoot. They don't care about their customers. Now i will spend the whole week without network thanks to the in competency i received from them. I pay so much for this ****ty service.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply11 Dec 2021, 09:14
Official
 
Good day, 

Thank you for your enquiry. 

Kindly note that we have escalated your enquiry. 

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 

Please take note that we will not reply on Hellopeter. 

Kind Regards, 

Frogfoot