EP
Edrich P
1 reviews | Active since Jan 2015
28 May 2023, 15:03
Poor service
I requested my wifi be migrated from vumatel to frogfoot a month ago since I relocated to an area that Vumatel didn't cover. The request was made vir Afrihost I requested the migration to be done on 26 May.
It is 28 May an I'm still waiting.
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Replies (1)
Frogfoot Fibre's replyOfficial
28 May 2023, 15:13Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply28 May 2023, 15:13
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot