bK
branden K
1 reviews | Active since Jul 2017
13 Jun 2025, 11:13
POOR SERVICE
16 days and counting for Frogfoot to resolve my connection issue. Yesterday's visit was unhelpful - the technician showed up at 5 pm, assessed the situation, and promised to return at 8 am without confirming the next steps. No follow-up communication. I've had to take time off work, and the they didnt have the courtesy and reliability to contact me.
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Frogfoot Fibre's replyOfficial
13 Jun 2025, 11:16Hi, Branden .
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply13 Jun 2025, 11:16
Official
Hi, Branden .
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot