bH
bridget H
1 reviews | Active since Aug 2021
05 Aug 2021, 11:32
poor service
I've been waiting for an installation for 3 weeks now. I am being billed for fiber that is not activated yet so I called in and spoke to Ayesha, Christal and Yolanda hoping that could assist me or give a lead but they just left me on hold till the phone hang up - No help received from these people at all, poor poor service. Would not recommend this service provider .
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Frogfoot Fibre's replyOfficial
05 Aug 2021, 11:34Good day, Bridget Thank you for your inquiry. Kindly note that we have escalated this to the relevant department. We will investigate the matter and provide feedback to you as soon as possible via our official communications platform. Please take note that we will not reply on HelloPeter. Kind Regards, The Frogfoot Team
Frogfoot Fibre's reply05 Aug 2021, 11:34
Official
Good day, Bridget Thank you for your inquiry. Kindly note that we have escalated this to the relevant department. We will investigate the matter and provide feedback to you as soon as possible via our official communications platform. Please take note that we will not reply on HelloPeter. Kind Regards, The Frogfoot Team