DL
Duwayne L
1 reviews | Active since Aug 2021
01 Aug 2021, 23:03
Poor service
Good day,
SR*** - We took out this ADSL contract in December, at the time we informed the consultant we are in the process of buying a new property, we then agreed on a sim card temporarily connection,
However we are already 4 months in the new property, we made numerous calls, made multiple visits to the branch, sent emails, but had no luck all we hear is that a relocation has been logged. I dont know why we are still continuing with this contract.
Kind regards Duwayne
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Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
03 Aug 2021, 13:53Good day, Duwayne
Thank you for your inquiry.
Kindly note that we have escalated this to the relevant department.
We will investigate the matter and provide feedback to you as soon as possible via our official communications platform.
Please take note that we will not reply on HelloPeter.
Kind Regards,
The Frogfoot Team
Frogfoot Fibre's reply03 Aug 2021, 13:53
Official
Good day, Duwayne
Thank you for your inquiry.
Kindly note that we have escalated this to the relevant department.
We will investigate the matter and provide feedback to you as soon as possible via our official communications platform.
Please take note that we will not reply on HelloPeter.
Kind Regards,
The Frogfoot Team
