ME
Marina E

1 reviews | Active since Aug 2021

20 Aug 2021, 22:32

Poor installation. Damaging of waterpipes and paving. Unprofessional

While installing the line, two municipal waterpipes were cut through with a spade. Plumber took about 3 hours to show up, fixed pipes, but no water available to my home, just drove off. Prepaid meter box damaged by the "tampering". Frogfoot personnel also just drove off.. not their problem. I am sitting without water on a Friday afternoon.

0
Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply23 Aug 2021, 10:20
Official
Good day, 
 
Thank you for your inquiry. 
 
Kindly note that we have escalated this to the relevant department. 
 
We will investigate the matter and provide feedback to you as soon as possible via our official communications platform. 
 
Please take note that we will not reply on HelloPeter. 
 
Kind Regards, 
 
The Frogfoot Team