AB
Augusta B

1 reviews | Active since May 2025

05 Aug 2025, 11:31

Poor communication

I've been having connectivity issues for the past three weeks, and it's been extremely frustrating. Despite the ongoing problems, there has been no communication or update from Frogfoot’s side. It’s disappointing to experience such poor service with no feedback or assistance, especially when reliability is expected from a service provider.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply05 Aug 2025, 11:33
Official
Hi, Augusta.  
Thank you for your inquiry. 
Kindly note that we have escalated your inquiry. 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
Please take note that we will not reply on Hellopeter. 
Kind Regards, 
Frogfoot