Poor and Unacceptable Service

Ever since I have fibre installed with Axxess as the ISP and Frogfoot as the fibre provider, there has been numerous connectivity issues. My internet is also used for work purposes which is even more important that I have a stable connection. The passed 2 weeks have been the worse with poor and broken connectivity. Last week it was maintenance issues from Frogfoot side. This week twice it has been down, and now I am without internet for the past 21 hours. Axxess as the ISP do not provide an ETR when the connectivity will be back, which is poor service and totally unacceptable. As a service provider merely stating 'apologies for the inconvenience' continously does not help. I will definitely not be recommending Axxess or Frogfoot to anyone.