JC
Julie C

1 reviews | Active since May 2012

21 Aug 2023, 14:48

Please, just talk to us.

It would be highly appreciated if Frogfoot can communicate to the ISP's, so that the ISP's can communicate to their customers why we have not had internet in Boksburg\Ekurhuleni for nearly 24 hours now, and what the estimated restoration time is. We get that networks go down, the frustration is not getting any communication other that the standard nonsense that technicians are working and we will let you now. Just be upfront and honest so that we, can plan effectively and make alternate arrangements to get work and varsity assignments done. Not a big ask, I don't think.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply21 Aug 2023, 19:31
Official
 Good day, Julie
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot