Hellopeter
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SF
Siyanda F

1 reviews | Active since Mar 2024

03 Jun 2024, 12:35

PENDING RECHARGE

I paid for Wifi Sunday morning but it wasn’t not activated and the status on me says pending recharge and the money has been deducted from my account and they told they do not do refunds when i asked for a refund.

0
Replies (3)
Frogfoot Fibre
Frogfoot Fibre's reply03 Jun 2024, 12:40
Official
 Hi, Siyanda Fakwayini,  Thank you for your inquiry. Kindly note that we have escalated your inquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on Hellopeter. Kind Regards, Frogfoot 
SF
Siyanda F's update03 Jun 2024, 15:34
Reviewer Update
I haven’t got any help now I’ve been waiting for a while and you promised to help .
Frogfoot Fibre
Frogfoot Fibre's reply11 Jun 2024, 07:24
Official
Hi, Siyanda Fakwayini,  Thank you for your inquiry. Kindly note that we have escalated your inquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on Hellopeter. Kind Regards, Frogfoot