PATHETIC USELESS UNCUSTOMERCENTRIC

PATHETIC does not even begin to describe this company. For a week now we have been struggling with our fibre. We have been told every story under the sun. Phoned this morning to speak to a manager and was told they are in a "management meeting". Clearly more important than their customers. Not to mention the false claim of their service being "superboss" on the hold message... What a joke. How do you happily take money from customers every month when you are not providing them with a service? You are a disgrace. Agree, you deserve a minus rating. NPS score in the minus - speaks volumes. Shame on you.