JG
Jo G
1 reviews | Active since Apr 2013
02 Sept 2019, 18:06
Pathetic service, oopss mistake NO SERVICE at all.
Trying to get my 200/200 Mbps running, only get less than 100 Mbps. Logged already 3 times by Afrihost, but no action or response whatsoever from Frogfoot. Frogfoot log #393260 + #392077 + #390800. Hunting this for 10 days now. I think this is pretty much pathetic. Clearly unable to run their business.
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Frogfoot Fibre's replyOfficial
03 Sept 2019, 15:24Hi Jo, our team have been in contact with you today to troubleshoot and discovered that the Afrihost router needs to be replaced. We are in contact with Afrihost to assist you. Please contact them for further assistance and glad that this could be resolved.
Frogfoot Fibre's reply03 Sept 2019, 15:24
Official
Hi Jo, our team have been in contact with you today to troubleshoot and discovered that the Afrihost router needs to be replaced. We are in contact with Afrihost to assist you. Please contact them for further assistance and glad that this could be resolved.