Pathetic on a next level.

It is so frustrating having intermitted internet over the festive season without resolution in sight. Frogfoot's incompetence has an adverse effect on businesses in holiday towns. No-one really knows what the issue is and when resolution can be expected. A consumer, in terms of the Consumer Protection Act, has a right to quality service and to a fair value and good quality products, which Frogfoot clearly do not subscribe to. Why are your technicians taking so long to get the issue resolved or are they all on leave without having a contingency plan in place? Start communicating to your clients and get the issues resolved!