JAWw
John Anthony Wayne waynemacfarlane
1 reviews | Active since Jun 2023
24 Oct 2025, 14:56
Pathetic frog foot fiber
Fiber down for over a week and no explanation. Frog foot is useless to say the least. On Tuesday 21 Oct 25, they found a faulty line. They sent "engineers" to rectify the fault. Today is Friday the 24th and our fiber is still down. Only way to communicate with the useless bunch is via WhatsApp. This is sad that a company does not have a call center to sort out customers problems. Think the reason for that is because the call center would be the busiest part of the company. If there was another fiber supplier in Ermelo MP I would have left frog foot long ago. So congrats frog foot for being so pathetic. Hope future customers read this before they sign a contract with frog foot.🤬🤬🤬
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Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
24 Oct 2025, 15:17Good day, Mr. Wayne.
Thank you for taking our call.
We’re truly sorry to hear about the trouble you’ve been experiencing.
Our team is actively working to get your fault resolved as quickly as possible.
We are committed to keeping you informed with timely updates as more information becomes available.
Thank you so much for your patience and understanding — we truly appreciate it.
Thank you for taking our call.
We’re truly sorry to hear about the trouble you’ve been experiencing.
Our team is actively working to get your fault resolved as quickly as possible.
We are committed to keeping you informed with timely updates as more information becomes available.
Thank you so much for your patience and understanding — we truly appreciate it.
Frogfoot Fibre's reply24 Oct 2025, 15:17
Official
Good day, Mr. Wayne.
Thank you for taking our call.
We’re truly sorry to hear about the trouble you’ve been experiencing.
Our team is actively working to get your fault resolved as quickly as possible.
We are committed to keeping you informed with timely updates as more information becomes available.
Thank you so much for your patience and understanding — we truly appreciate it.
Thank you for taking our call.
We’re truly sorry to hear about the trouble you’ve been experiencing.
Our team is actively working to get your fault resolved as quickly as possible.
We are committed to keeping you informed with timely updates as more information becomes available.
Thank you so much for your patience and understanding — we truly appreciate it.
