MB
Michelle B
1 reviews | Active since Aug 2020
14 Aug 2025, 13:00
Outstanding Employee.
This 5 star review is not for Frogfoot the company per se. But for one of their employees who went the extra mile in getting my Fibre up and running after 13 days of being pushed from pillar to post by Frogfoot / Echo & RSAWeb. His name is Heinie Gentle. He spent hours sorting out the issue and replacing the "new" ONT box as well as liaising with RSAWeb telephonically to sort out admin settings. I hope Frogfoot takes congnizance of this rare breed of an employee.
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Replies (1)Frogfoot Fibre's replyOfficial
14 Aug 2025, 13:04 Hi Michelle De Beer,
Thank you for sharing your positive experience with us.
We're delighted to hear that Heinie Gentle has provided you with excellent service.
Thank you again for your kind words, and we look forward to serving you again.
Thank you for sharing your positive experience with us.
We're delighted to hear that Heinie Gentle has provided you with excellent service.
Thank you again for your kind words, and we look forward to serving you again.
Frogfoot Fibre's reply14 Aug 2025, 13:04
Official
Hi Michelle De Beer,
Thank you for sharing your positive experience with us.
We're delighted to hear that Heinie Gentle has provided you with excellent service.
Thank you again for your kind words, and we look forward to serving you again.
Thank you for sharing your positive experience with us.
We're delighted to hear that Heinie Gentle has provided you with excellent service.
Thank you again for your kind words, and we look forward to serving you again.
