KV
Karen V

1 reviews | Active since Nov 2010

27 Mar 2023, 12:07

Non Service

We are on are in an area where the only service provider is Frogfoot... we have had nothing but problems with it since we signed up about 4 years ago... constantly have no service...get such low speed that it is useless for our business...and we pay for high speed uncapped... no matter how many times we've requested assistance...NOTHING is done...no contact made...its as if we don't exist...we are in Silverglade Fish Hoek...

0
Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply27 Mar 2023, 12:11
Official
Good day, 
 Thank you for your inquiry.
 Kindly note that we have escalated your inquiry.
 We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
 Please take note that we will not reply on Hellopeter.
 Kind Regards, 
 Frogfoot