No service since 18Dec - keeps on blaming isp even with proof given

Since 18Dec I was unable to connect to the internet. Even with proof that the issue is NOT with my isp, 3 days ago the line went online but instead of my PAID FOR 80Mbps line I get readings of 1 to 3 and even under 1 Mbps. Youtube doesn't work over 480p...

When I complain AND supply proof that the fault is with FROGFOOT they just "provision" the line and close the ticket... This is the same thing since 18Dec.. back and forth

Through my business and my friends I will definitely NOT recommend Frogfoot to any of my clients and contacts as I've now lost sooo much revenue due to this ****.

They just had to send out a technician and it was sorted yet they label me the client as *********** and does NOTHING to resolve this situation

Absolutely none caring attitude towards paying customers. Blaming the isp is much more convenient to them.