No Service frogfoot

Good day I would like to write about my experience with frogfoot this has Ben the second time that our internet is been off for more the 4 days. I service provider Cool ideas has been instructed by frogfoot to give us feedback regarding we must change our cables then change this then change that when the actual frogfoot line is the problem. We had the same experience a few months ago where they blamed everybody but themselves and had to eventually change there faulty box. I just want customers out there to know that frog foot doesn't give a flying F about consumers we had no response from at all even in our first experience they just change the vox without admitting it is there fault. I am ingthe process of requesting our complex to remove frogfoot as we had only absolutely ****ty service from them. Day 4 and counting for feedback. They are useless where ever frogfoot is avoid them completely.