1 reviews | Active since Dec 2022
NO SERVICE ABSOLUTELY USELESS
If i see useless service as a caption it would be an absolute overstatement. USELESS SERVICE is when you get some sort of service what do you call it when you get NOTHING ??
On the 21st of October we placed an order for Wi-Fi. Firstly, they were very quick to take our money before we even read through the contract details etc. It has now been 2 months and NO WIFI.
Continuous calling the call center, chatting to a chat bot just to be told that previous owner did not cancel. Previous owner did not even use the fiber connection.
When Service providers complain that there is no business i realize that it is because of the lack of service they provide. The no ownership attitude and the absolute disregard for customer service principle.
We as customers must beg and plead for a service , then we should do all the work and then pay for the ISP to deliver service to us the consumer when they feel that our constant complaining now warrants some service.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
